Tagged: call center life

Almost got Fired

How I Almost Got Fired

+10 This was around the 4th quarter of 2005 when I was still an agent on one of the top performing BPO companies during that time. I was part of batch 1 for sales...

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Call Center Agent Mindset

+10 Sa mga young and aspiring nating mga Call Center Agent, Magkaroon ng ganitong motto “Pasok lang ng pasok hanggat hindi tinatanggal”. Unang una sa lahat walang kumpanya sa BPO Industry man o sa...

Almost got Fired

BPO – More than what meets the eye

+30 Business Process Outsourcing is more than what meets the eye. By definition according to investopedia.com, business process outsourcing is a method of subcontracting various business-related operations to a third party either offshore, near...

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