Category: BPO Inside Stories

Get a glimpse of what’s happening inside the BPO industry. We publish stories submitted by real people in their respective bpo working environments.

Almost got Fired

How I Almost Got Fired

00 This was around the 4th quarter of 2005 when I was still an agent on one of the top performing BPO companies during that time. I was part of batch 1 for sales...

Almost got Fired

Maternity Blues

00 Hi. I’m 7 and a half months pregnant. Then May 25 or something ang expected date of delivery ko. I just want to ask kasi this month napapadalas na absent ko dahil sa...

Almost got Fired

Ang una mong tawag. Bow.

+30 Nang marinig mo ang unang pag “tooot” ng avaya at binigkas mo ang pamatay mong opening spiel na ilang linggo mong pinraktis sa training. Nang itaas mo ang iyong kamay na parang nalulunod...

Almost got Fired

BPO worker cries injustice

+20 Hi, please withhold my true identity. I used to work for a BPO based in Cebu City, IT Park Lahug My job was a Player Support Specialist – initially assigned and trained for...

Almost got Fired

Working on Christmas Eve

+1-1 I have been in the call center industry for quite a while now. There have been many instances in the past that I spent Christmas or New Year’s eve working. It was okay...

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