BPO FAQs

BPO stands for Business Process Outsourcing. It is a subset of outsourcing which involves the contracting of the operations of specific business functions to a third-party service provider. BPO that is contracted outside the company’s country is called offshore outsourcing.
It maybe true that the Call Center Industry(Contact Center) comprises a huge chunk of the BPO Industry in the Philippines, but there are lots of services that this industry offers such as: Contact Center, Back Office, Data Transcription, Animation, Software Development, Engineering Development, Digital Content and etc.
Consists of in-bound and outbound voice/email/chat operation services for the purposes of sales, customer service, technical support etc.
Services related to finance and accounting (e.g., bookkeeping, accounts maintenance, claims processing, asset management) and human resource administration (e.g., payroll processing, benefits administration, human resources data management).
Provision of transcription services for interpreting oral dictation of health professionals, dictations during legal proceedings, and other data encoding services.
Process of giving the illusion of movement to cinematographic drawings, models, or inanimate objects through 2D, 3D, etc.
Analysis and design, prototyping, programming and testing, customization, re-engineering and conversion, installation and maintenance, education and training of systems software, middle-ware and application software.
Includes engineering design for civil works, building and building components, ship building, and electronics.
The founders of this Site are: -Admin Skye -Admin PJ
Creation of products that are available in digital form, such as music, information, and images that are available for download or distribution on electronic media.
KPO stands for Knowledge Knowledge Process Outsourcing. It is a form of outsourcing, in which knowledge-related and information-related work is carried out by a third party organization. Outsourcing knowledge processing means demanding highly specialized skills and experience in a given sector.
ITO stands for Information Technology Outsourcing. A third party company that handles computer and internet related jobs. It is used in reference to the BPO industry, the outsourcing of the work that does not require much of technical skills.
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