Monthly Archive: August 2016

tutorials

Call Center Agent Mindset

+10 Sa mga young and aspiring nating mga Call Center Agent, Magkaroon ng ganitong motto “Pasok lang ng pasok hanggat hindi tinatanggal”. Unang una sa lahat walang kumpanya sa BPO Industry man o sa...

Almost got Fired

Ang una mong tawag. Bow.

+30 Nang marinig mo ang unang pag “tooot” ng avaya at binigkas mo ang pamatay mong opening spiel na ilang linggo mong pinraktis sa training. Nang itaas mo ang iyong kamay na parang nalulunod...

Almost got Fired

BPO worker cries injustice

+20 Hi, please withhold my true identity. I used to work for a BPO based in Cebu City, IT Park Lahug My job was a Player Support Specialist – initially assigned and trained for...

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