Monthly Archive: September 2014

BPO goes hybrid

Lets Get United as BPO Workers

+10 A letter from ICCAW – Inter Call Center Association for Workers. Greetings! We all know that one of the bread and butter of our economy is the BPO industry. It is situated in...

laborcases

Ten Agents and their TL sue Convergys

+9-5 On March 20, 21 and 26, 2013 respectively, a consolidated case against Convergys Philippines Services, Inc, Site Director Rochele Eala, Senior Operations Manager Mary Angeline Bahis, Operations Manager Paolo Nemil and Human Resource...

Almost got Fired

Agent summons caller’s dead husband

+8-4 This is from one of my colleagues. Totoo to, at sobrang challenged lang talaga ng agent na to kaya laughtrip mangyayare pag katabi mo sya hahaha! He’s probinsyano ata and he admits he’s...

Loading...