BPO True Stories

tutorials 0

Call Center Agent Mindset

+10 Sa mga young and aspiring nating mga Call Center Agent, Magkaroon ng ganitong motto “Pasok lang ng pasok hanggat hindi tinatanggal”. Unang una sa lahat walang kumpanya sa BPO Industry man o sa...

insidestories 0

Ang una mong tawag. Bow.

+30 Nang marinig mo ang unang pag “tooot” ng avaya at binigkas mo ang pamatay mong opening spiel na ilang linggo mong pinraktis sa training. Nang itaas mo ang iyong kamay na parang nalulunod...

insidestories 0

BPO worker cries injustice

+10 Hi, please withhold my true identity. I used to work for a BPO based in Cebu City, IT Park Lahug My job was a Player Support Specialist – initially assigned and trained for...

tutorials 0

Constructive Dismissal

+10 Constructive Dismissal concept Constructive dismissal is an employer’s act amounting to dismissal but made to appear as if it were not – a dismissal in disguise. In most cases of constructive dismissal, the...

tutorials 3

Voluntary Resignation and Separation Pay

+2-3 Voluntary Resignation Resignation is defined as the voluntary act of an employee who finds himself in a situation where he believes that personal reasons cannot be sacrificed in favor of the exigency of...

confessions 5

Life after BPO

+13-5 I believe the time is right.. Who would have thought that I will now be a graduate of BSED Mathematics? My batch mates graduated from college 6 years ago. It took me 11...

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